Privacy Policy

This Privacy Policy ("Policy") is issued by tmbet88 ("tmbet88", "we", "us", "our") and applies to all personal data collected from individuals ("you", "Player", "User") who access, register on, or otherwise use the tmbet88 online gaming and sports betting platform available at https://tmbet88.cam and any associated interfaces (collectively, the "Platform").

tmbet88 is committed to protecting the privacy and security of your personal information in accordance with applicable data protection principles. This Policy sets out in plain and transparent terms what personal data we collect, the purposes for which we process it, the legal bases we rely upon, and the rights you may exercise in respect of your data.

By registering an account on the Platform or by continuing to use the Platform after this Policy has been made available, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use the Platform.

Throughout this Policy, the following terms carry the meanings set out below:

tmbet88 collects Personal Data in the following categories, depending on how you interact with the Platform:

3.1 Registration & Account Data

• Full legal name;
• Date of birth;
• Residential address (including city and state — e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam);
• Email address;
• Mobile phone number;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

• Copies of government-issued identity documents (MyKad, passport, or equivalent);
• Proof of address documentation;
• Selfie or photograph for liveness verification purposes;
• Bank account or e-wallet details used to confirm payment method ownership (e.g., Maybank, CIMB, Touch 'n Go eWallet, Boost).

3.3 Transaction & Financial Data

• Deposit and withdrawal amounts and timestamps;
• Payment method identifiers (masked account numbers, e-wallet IDs);
• Transaction reference numbers;
• Wagering history and game activity records.

3.4 Technical & Usage Data

• IP address and approximate geolocation at time of login;
• Device type, operating system, and browser version;
• Session duration and navigation paths on the Platform;
• Cookies and session tokens (see Section 8).

3.5 Communications Data

• Contents of live chat support conversations;
• Email correspondence with our support team;
• Feedback, complaints, and dispute records.

tmbet88 collects Personal Data through the following means:

• Directly from you: When you register an account, complete your player profile, submit KYC documents, make a deposit or withdrawal, or contact our support team;
• Automatically from your device: When you access and navigate the Platform, our servers and analytics systems automatically record technical data such as IP address, browser type, session duration, and pages visited;
• From payment service providers: When you initiate a transaction, our integrated payment partners — including FPX, DuitNow, and e-wallet providers — transmit transaction confirmation data to our systems;
• From identity verification services: During the KYC process, tmbet88 may use third-party identity verification providers to validate documents and confirm identity, who return verification outcomes to our systems;
• From cookies and tracking technologies: When you visit the Platform, cookies placed on your device record session and preference data in accordance with Section 8 of this Policy.

tmbet88 processes your Personal Data for the following specific and legitimate purposes:

tmbet88 processes your Personal Data only where a lawful basis for doing so exists. The primary legal bases we rely upon are as follows:

• Contractual necessity: The majority of our processing is necessary for the performance of the contract between you and tmbet88 — specifically, to operate your Account, process transactions, and deliver the Platform services you have requested;
• Legal obligation: Certain processing activities — particularly KYC verification, AML record-keeping, and responding to law enforcement or regulatory requests — are required by applicable law;
• Legitimate interests: tmbet88 processes some data — including fraud detection signals and technical usage analytics — on the basis of our legitimate interests in maintaining a secure, well-functioning platform, provided those interests are not overridden by your privacy rights;
• Consent: Where processing is not covered by the above bases (for example, optional marketing communications), we will seek your explicit consent and you may withdraw that consent at any time.

tmbet88 does not sell your Personal Data. We may share your data with third parties only in the following strictly defined circumstances:

7.1 Payment Service Providers

To process your deposits and withdrawals, we transmit necessary transaction data to our integrated payment partners including FPX operators, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency processing services. These partners receive only the minimum data required to execute the transaction.

7.2 Identity Verification Providers

During the KYC process, your identity documents and verification data may be shared with trusted third-party identity verification service providers operating under contractual obligations to handle your data solely for verification purposes and to comply with applicable data protection requirements.

7.3 Regulatory & Law Enforcement Authorities

tmbet88 is required by law to disclose certain information to regulatory, tax, or law enforcement authorities upon receipt of a valid legal order or request. We will only disclose the minimum information required and, where permissible, will notify the affected player.

7.4 Technology & Infrastructure Vendors

We engage reputable third-party vendors for server hosting, database management, cybersecurity monitoring, and customer support tooling. All such vendors are bound by data processing agreements that restrict their use of your data to the specific services they provide to tmbet88.

tmbet88 uses cookies and similar browser-based storage technologies on the Platform for the following purposes:

You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will impair core Platform functionality, including the ability to maintain a logged-in session.

tmbet88 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulation. Our standard retention periods are as follows:

• Account and registration data: Retained for the lifetime of the Account, and for a minimum of five years following permanent Account closure to satisfy anti-money laundering regulatory requirements;
• KYC and identity verification documents: Retained for a minimum of five years from the date of submission, in line with applicable AML/CTF record-keeping obligations;
• Transaction records: Retained for a minimum of seven years from the date of the transaction;
• Customer support communications: Retained for up to three years following the closure of the relevant support case;
• Technical and usage data: Aggregated anonymised data may be retained indefinitely; identifiable technical data is deleted or anonymised within 24 months of collection.

Upon expiry of the applicable retention period, Personal Data is securely deleted from our systems or, where deletion is not technically feasible, irreversibly anonymised.

tmbet88 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Key measures include:

• Encryption: All data transmitted between your device and our Platform is encrypted using 256-bit SSL/TLS protocols. Sensitive data fields stored in our databases are encrypted at rest;
• Access controls: Access to systems containing Personal Data is restricted to authorised personnel on a need-to-know basis, enforced through role-based access controls and multi-factor authentication;
• Penetration testing: The Platform undergoes regular security assessments and penetration tests conducted by independent cybersecurity professionals;
• Incident response: tmbet88 maintains a documented data breach response procedure. In the event of a security incident that is likely to affect your rights, we will notify affected Players without undue delay in accordance with applicable law.

Subject to applicable data protection law and certain statutory exceptions, you have the following rights in relation to your Personal Data held by tmbet88:

To exercise any of the above rights, please contact our privacy team at [email protected]. Requests will be acknowledged within five business days and processed within 30 calendar days. In some cases, we may need to verify your identity before fulfilling a request.

The tmbet88 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect Personal Data from individuals below this age threshold.

If tmbet88 becomes aware that Personal Data has been collected from an individual under the age of 21, we will immediately close that Account, delete all associated Personal Data, and forfeit any funds contained in the Account pending review. Where appropriate, we will report the matter to relevant authorities.

Parents and guardians who believe that a minor may have registered on the Platform without authorisation are encouraged to contact us immediately at [email protected] so that the matter can be investigated promptly.

In the course of delivering Platform services, your Personal Data may be processed by tmbet88 or by our contracted service providers in jurisdictions outside of Malaysia. Where such transfers occur, tmbet88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.

Safeguards used for international transfers include contractual data processing agreements incorporating standard clauses approved by relevant data protection authorities, and transfers to service providers that operate under certified data protection frameworks.

Where required, we will provide further information about specific international transfers upon request. To make such a request, contact our privacy team at [email protected].

tmbet88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. The "Last Updated" date displayed at the top of this document will be revised whenever a material change is made.

Where changes are material — meaning they meaningfully affect your rights or how your data is used — tmbet88 will provide advance notice via a prominent notice on the Platform or by email to your registered address. Your continued use of the Platform following the effective date of an updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically. Previous versions of this Policy are available upon request by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or tmbet88's handling of your Personal Data, please contact our privacy and compliance team through the following channels:

• Email: [email protected] — please include "Privacy Request" in the subject line to ensure your query is directed to the correct team;
• Live Chat: Available 24 hours a day, 7 days a week via the Platform. For complex data requests, email correspondence is recommended to ensure a documented record;
• Terms & Conditions: For information about your contractual obligations as a registered Player, please refer to our Terms & Conditions;
• Responsible Gambling: For information about our responsible gambling tools and self-exclusion procedures, please visit our Responsible Gambling page.